Help Us Help You: Communicating with the Insurance Companies

by Terry Bryant

Lady Justice

This blog post is part three in an eight-part series designed to help you understand how our office strives to best serve the needs our of clients and what you can expect as a client of the firm.

The next step in handling your claim is to contact the insurance companies. Oftentimes, multiple insurance companies are a part of your case. Our office determines which of those companies need to be notified of your claim and what information should be exchanged with them.

First, if you were involved in an auto accident, our office notifies any auto insurance company that may have a policy in effect to let them know that we represent you.  It is important to find out what coverage is available and start building a relationship with the adjuster.  At this time, we also provide the adjuster a copy of the crash report.

Second, once you start receiving medical bills for your injury-related care, our office contacts your health insurance company.  We also contact Medicare and Medicaid if necessary.

Third, if you were hurt on the job, we contact your workers’ compensation insurance carrier.

Visit our website next week for part four of the Help Us Help You series.